PLEASE CHOOSE CAREFULLY THROUGHOUT COVID-19 LOCKDOWNS AROUND AUSTRALIA, WE AREN'T OFFERING ANY EXCHANGES OR REFUNDS ON CHANGE OF MIND. WE WANT TO KEEP OUR STAFF AND CUSTOMERS SAFE.
THERE IS NO EXCHNAGE, REFUNDS OR STORE CREDIT GIVEN ON ITEMS PURCHASED ON SALE.
Store credit notes are valid for 12 months from date of issue.
We do not exchange or accept returns on sale and discounted items, please choose carefully. All items in our Outlet are a final purchase, no refund, exchange or credit note is applicable. Unless faulty
We do not exchange, accept returns or cancellations on pre-orders or on items which are special ordered for you eg. clothes, prams, cots and car seats.
Please note that any fees charged to Royal Bubs n Tots from third party finance companies are to be paid by the customer in the event that a sale is not finalised due to circumstances outside of Royal Bubs n Tot's control.
If an item is faulty please contact our store within 7 days of delivery to arrange a replacement or refund.
Lay - By cancellations have a 20% fee of the complete sale purchase
Insurance quotes have a fee of $100. Quote cancellations are 100% non refundable deposit
Returns should be addressed to:
Royal Bubs n Tots
55 Talbragar Street
Dubbo NSW 2830
Please call our store regarding any exchanges prior to returning any items: Phone 02 6882 9565
After speaking with our store, any returns must include the name & phone number the order was made in plus invoice number.
The term ‘Royal Bubs n Tots’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 53-55 Talbragar Street, DUBBO, NSW, 2830. Our ABN is 79471729896. The term ‘you’ refers to the user or viewer of our website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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